ABOUT / TRUST

About ChinaMate

Jacob Peng’s firsthand landing help for international travelers — Pay · Connect · Move, with sources and check dates.

01 / STORY

Who writes ChinaMate

ChinaMate helps international travelers land in China with fewer first-day failures: paying, getting online, and moving to the place they booked.

It is personal editorial work by Jacob Peng — not an agency license page, not a grey SEO mirror, and not a mass AI dump without a human voice.

Jacob Peng — Founder · editor · on-the-ground notes. X: @peng_jacob ↗. Email: hello@gochinamate.com.

02 / ORIENTATION

Ground experience

Guides are written from the problems travelers actually hit on arrival — declined payments, dead data, missing Chinese addresses, ticket name mismatches — and from checking official and provider sources before publishing claims.

Shanghai CityDrop and ChinaReady are the current public anchors. Practical guides on payment, eSIM and apps sit alongside them in the library.

04 / FACTS

What “verified” means here

Verified means: we recorded a source URL and a check date for a specific claim. It does not mean every detail was re-tested in person on your travel day.

Page revised dates and source-check dates are different. A rebuild can refresh HTML without re-auditing every provider rule.

Recommendations are preparation help, not guarantees that your card, phone, visa path or merchant will behave the same way.

Unverified or handover-imported claims stay labeled as Reference until they are independently re-checked.

05 / STEPS

How to contact

Personal trip questions

Email hello@gochinamate.com with your cities, dates, and the Pay · Connect · Move problem you are stuck on. Soft interest only — there is no live paid checkout on this page.

Response: We aim to reply within 24 hours on business days (Asia/Shanghai).

Group trips, creators and cooperation

For group routing, workshop-style briefings, or content cooperation, use the same inbox with subject line starting COOP or GROUP so it can be triaged separately.

Response: Same 24-hour response aim; complex partnerships may need a follow-up call.

Email hello@gochinamate.com ↗

08 / SOURCES

Corrections

Something changed? Email a correction ↗