FAQ / LANDING FAILURE

Why must my booking name match my passport?

Rail, flights and many hotels check the travel document — mismatches block boarding or check-in.

Practical · Source-backed for rail context

01 / STORY

Answer

Enter the name exactly as printed on the passport used for travel, including order of given/family names as the form requests.

12306 and airline flows verify identity against that document. Hotels often require the same passport at check-in.

If you use a middle name inconsistently, fix bookings before you fly. ChinaMate cannot override carrier or hotel ID rules.

04 / FACTS

Sources and dates

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08 / SOURCES

Corrections

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