FAQ / LANDING FAILURE

How do I ride the metro with a QR code or card?

Cities differ — prepare a transport code in a supported app, a compatible bank card, or a single-journey ticket with staff help.

Practical · Shanghai-sourced example · Other cities differ

01 / STORY

Answer

Shanghai’s international-services materials describe contactless bank cards at supported gates, supported transport apps, and single-journey tickets with staff assistance. Compatibility varies — do not rely on only one method on day one.

If using a metro QR inside Alipay/WeChat or a city transport app, complete registration while you still have data and a working payment method.

Keep small cash or a staff-ticket fallback for your first ride if the code fails.

04 / FACTS

Sources and dates

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08 / SOURCES

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