FAQ / LANDING FAILURE

My phone has no network after landing — how do I recover?

Use offline saved addresses first; then fix the data line before chasing apps.

Practical · Device and plan dependent · No speed or coverage promise

01 / STORY

Answer

Open the hotel name and Chinese address you saved offline (screenshot, notes, or printed slip). Show that to taxi/ride staff or airport help if needed.

Check airplane mode, the data line (home roaming vs travel eSIM), APN, and whether the plan has actually activated. A data plan is not the same as receiving SMS on your home number.

Public Wi‑Fi can get you to a map or booking email, but do not enter payment passwords on untrusted networks. Compare roaming, travel eSIM and local SIM options against your device lock and trip length — see the connectivity guide.

04 / FACTS

Sources and dates

NEXT STEP

Need a packed plan?

Soft semi-self-guided planning interest by email — 24h reply aim.

Open planning interest →

08 / SOURCES

Corrections

Something changed? Email a correction ↗